Whitepaper/MLOps
Enterprise AI programmes are usually diagnosed at the model. The dataset was too small, the architecture was wrong, the metric was soft. On the engagement behind this whitepaper, a three-year subsurface-AI programme with a major operator in Oman, the model was never the thing that stalled. Data collection was. Midway through, with a downstream phase gated on a minimum of ten to fifteen wells and wells arriving at a pace that put the timeline at risk, we stopped building and ran a data-management intervention, captured in a thirty-nine-slide workshop deck. What that deck argues, and what this whitepaper generalises, is that failed data initiatives share a pathology with a shape. It is a Situation-Complication-Resolution loop: a tactical fix for one team, a subject-matter-expert hire whose remit confirms the first fix, a data-strategy exercise that produces a strategy rather than access, a fall back to another tactical fix, and data debt that compounds every turn the loop runs. Underneath the loop sit three questions an executive can pose in any language and rarely gets answered: I cannot access the data, I do not trust the data in the report, and it takes too long to get to the data. We argue three things with three instruments. First, the fizzle is a loop, not a cliff, and its cost is the compounding debt, not the failed fix. Second, AI-readiness is not one switch but eight independent dimensions from the McKinsey MLOps frame, and a fizzle is what happens when a few are lifted and the rest are left at their before-state. Third, the exit is a practice-and-platform operating model delivered as three ordered four-day workshops, define requirements, design practices, architect the platform, sequenced across a three-horizon capability climb on a five-fiscal-year roadmap. The deliverable is a way for a board to recognise the pathology early and buy the fix that ends the loop, which is an operating model, not another model.
Tannistha MaitiSenior AI Researcher